Last updated: 1st January 2026
REM Digital Design
Email: Hello@remdigitaldesign.com
We act as the data controller for all personal information collected through this website.
We collect and process data in the following ways:
We use Google Analytics 4 (GA4) to analyse how visitors interact with our website. It collects anonymised information such as:
Pages viewed
Time spent on the site
Device and browser details
General location data (not precise)
This information helps us improve site performance and user experience. GA4 does not collect personally identifiable data.
We use an AI-powered chatbot on our website, provided by WPBot and integrated with OpenAI. When you interact with the chatbot:
Chat conversations may be stored on our website
Certain data is shared with OpenAI to generate automated responses
This data is used solely to maintain, monitor, and improve chatbot performance and user experience. Please avoid submitting sensitive or personal information through the chatbot.
When you contact us through a form on the website, we collect the details you provide (such as your name, email address, and message). This information:
We use it mainly to respond to your enquiry.
Our website uses cookies to:
You can control or disable cookies at any time through your browser settings. For more information, please refer to our Cookie Policy, where applicable.
We process personal data on the following lawful bases:
Consent – for the use of optional cookies and chatbot interactions
Legitimate interests – to analyse website performance and respond to enquiries, provided these interests do not override your rights
You can revoke your consent at any time by contacting use at Hello@remdigitaldesign.com
We never sell or lease your personal information. Your data is only shared with trusted third parties, including:
Google – for anonymised website analytics
OpenAI – via WPBot to power chatbot responses
Each provider operates under its own privacy policy and complies with applicable data protection regulations.
You are entitled to:
Ask for a copy of the personal data we hold about you
Request corrections to inaccurate or incomplete information
Ask for your personal data to be erased
Limit or object to how your data is processed in certain circumstances
Request the transfer of your data to another provider, where applicable
Raise a complaint with the Information Commissioner’s Office (ICO)
If you wish to exercise any of these rights, contact us at: Hello@remdigitaldesign.com
We implement suitable security measures, including SSL encryption and controlled access, to safeguard your personal data.
We may revise this Privacy Policy occasionally. Any updates will be published on this page and will include an updated effective date.
If you have any questions about this Privacy Policy, please contact us at:
Email: Hello@remdigitaldesign.com